Skip to content

Terms of Service

Last updated:

These terms are the agreement between you and Prodboard. By creating an account you accept them. They are written plainly on purpose: you should be able to tell what you are agreeing to without a lawyer.

1. Who you are contracting with

Prodboard ("we", "us") is operated by MG Studio, a business registered in Israel. Payments are handled by Lemon Squeezy, who act as merchant of record for every purchase (see section 8). For anything about this agreement, write to support@prodboard.io.

2. What the service is

Prodboard is a subscription service for music producers. It manages projects across DAWs, backs up DAW project files with version history, tracks studio time, and shares audio with clients for feedback and approval. It includes a web application at app.prodboard.io and a desktop companion app for Windows and macOS.

3. Your account

You must be at least 16 years old. Keep your sign-in details to yourself: you are responsible for what happens under your account. Give us an email address you actually read, because that is how we reach you about your subscription and about security.

One account is for one person. To work with other people, invite them to your projects, each with their own account; sharing a single login is not allowed.

4. Your content stays yours

You own everything you upload. Your tracks, your stems, your project files, your notes. Nothing here transfers any ownership to us.

You grant us only the narrow licence we need to run the service: to store your files, transmit them, create backups and versions of them, generate waveform data and previews, and deliver them to people you choose to share with. That licence exists so the product can function and ends when you delete the content.

We will not use your content to train AI models, will not license it to anyone, and will not use it in marketing without asking you first.

5. What you must not do

  • Upload material you do not have the rights to.
  • Upload malware, or anything illegal where you or we are located.
  • Use the service to harass anyone or to distribute infringing copies.
  • Attempt to break, overload or circumvent the service, including its rate limits, storage quotas or access controls.
  • Resell Prodboard as your own product without a written agreement.

If you break these terms we may suspend or close your account. Where the situation allows it we will warn you first and give you a chance to export your work.

6. Public pages

You can publish a public page about your work at app.prodboard.io/u/ followed by an address you choose. What it says is up to you, and so is the responsibility for it: everything on it must be accurate and yours to publish, and nothing on it, its address included, may pass you off as someone else. The messages people send you from it are yours to answer, not to add to a mailing list or pass on without their consent.

Each work you add is a promise. When you add a work and tick "I own this or have permission to publish it", you confirm that you hold, or have been given, every right needed to let anyone listen to that recording on your page, including the rights of the artists, writers and labels whose work is in it. You confirm the same for your cover photo, your links and your credits.

You answer for what you publish. If someone makes a claim against us because of something you published on your page, such as a work, your cover photo, your links or your credits, you cover the reasonable costs and losses that claim causes us, to the extent the law allows.

While your page is public, the licence in section 4 extends to everyone who opens it: we show the page, play its works and draw its link preview for them, and search engines may list it unless you hide it from them. That part of the licence ends when you take the work or the page down.

The page is part of your plan: while the plan has lapsed, the page answers "not found" and nothing on it is deleted. Its works play files from your shares, though, so a work stops playing once its file is deleted on the schedule in section 15. We may suspend a page, take a work off it or remove its cover photo if we believe it breaks these terms or the law, or while we look into a report or a notice about it. A suspended page answers "not found" and nothing on it is deleted. A cover photo we remove is deleted, and a new one cannot be added until we allow it. A work we take down stays off the page, and its file cannot be put back on it, until we restore it. Each time, we email you what we did and why; if you think we got it wrong, write to support@prodboard.io with your page's address.

If you change your page's address, the old one forwards to the new one for 12 months, and nobody else can take it in that time. That holds for up to your last five addresses: when a sixth old address is added, the oldest stops forwarding and anyone may take it. After those 12 months anyone may take it, and we delete our record of it. We keep a report about your page until 12 months after we have dealt with it, and then delete it; the Privacy Policy says what a report holds.

If you believe something on Prodboard infringes your copyright, such as a work or a cover photo on a public page, or a file in a share link, tell us. On a public page the quickest way is Report this page, at the foot of the page. A formal notice under the US Digital Millennium Copyright Act (DMCA) goes to support@prodboard.io.

A notice must include:

  • your physical or electronic signature, as the owner of the copyright or someone authorised to act for them;
  • the copyrighted work you say is infringed or, for several works on Prodboard, a representative list of them;
  • the material you say infringes it, and where it is, precisely enough for us to find it, such as the page's address and the work's title;
  • enough for us to contact you, such as your address, phone number or email address;
  • a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law;
  • a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act for the owner of the right you say is infringed.

When a notice is valid we act promptly: we remove the material or disable access to it, and tell the person who posted it what we removed and why. We may send them a copy of the notice. If a notice leaves something out but names the work, the material and how to reach you, we will get in touch to complete it.

If your material was taken down by mistake, you can send a counter-notice to support@prodboard.io. It must include:

  • your physical or electronic signature;
  • what was removed, and where it was before;
  • a statement under penalty of perjury that you believe in good faith it was removed by mistake or because it was misidentified;
  • your name, address and phone number, and a statement that you consent to the jurisdiction of the US Federal District Court for the district where your address is (or, if your address is outside the United States, for any judicial district in which Prodboard may be found), and that you will accept service of process from the person who sent the notice, or their agent.

We send a copy of a valid counter-notice, your details included, to the person who sent the notice, and tell them we will put the material back in 10 business days. We put it back between 10 and 14 business days after we receive the counter-notice, unless they first tell us that they have filed an action asking a court to stop you. A cover photo is the one exception, because we delete a cover photo when we remove it: instead of putting it back, we allow a new one in that same window, so you can upload it again.

Anyone who knowingly misrepresents that material infringes, or that it was taken down by mistake, can be liable for the damages that causes (17 U.S.C. 512(f)).

Repeat infringers. In appropriate circumstances we close the account of anyone who repeatedly infringes copyright on Prodboard, as section 5 allows.

8. Trial, pricing and billing

New accounts get a 14-day free trial with no card required. When it ends, uploads and backups stop, but the account keeps working. You can browse, play and download everything already in it, without subscribing and without limit. Files are kept for a period after that and then deleted; section 15 says how long, and we email you before it happens.

Subscriptions are billed monthly or annually in advance, in US dollars, and renew automatically until you cancel. Annual billing charges ten months for twelve. Prices are shown on the pricing page; sales tax or VAT is added where the law requires it.

Payments are handled by Lemon Squeezy, who act as merchant of record. Their terms also apply to the payment itself, and your invoice comes from them.

If we change prices we will give you at least 30 days' notice by email, and the new price applies from your next renewal, never mid-period.

9. Cancelling and refunds

Cancel any time from your billing settings. You keep access until the end of the period you have already paid for; we do not pro-rate a partial month.

14-day refund: if you are unhappy within 14 days of your first payment, email us and we will refund it in full. Beyond that we do not normally refund, but if something went genuinely wrong on our side, ask: we would rather sort it out than argue.

10. Storage and fair use

Each plan includes a storage quota, and extra storage can be bought in blocks. If you exceed your quota, uploads are blocked but nothing is deleted: you can free space or add more.

Where a plan says "unlimited", that means no fixed cap in normal use. It does not cover automated abuse or use that degrades the service for others; in that rare case we will contact you before doing anything.

11. Backups: read this one

Prodboard keeps versioned copies of your project files and we take the job seriously. But no backup service should be your only copy. Software fails, accounts get locked out, and companies go away. Keep at least one independent backup of work you cannot afford to lose.

We do not guarantee that every file will always be recoverable, and our liability for lost data is limited as set out in section 14.

12. Availability

We aim to keep Prodboard running continuously, but we do not promise a specific uptime figure and there is no service credit. Maintenance that requires downtime will be announced in advance when we can predict it. The service depends on third parties (hosting, storage, payments), and their outages can become ours.

13. Changes to the service

We will keep improving the product, which sometimes means changing or retiring a feature. If we remove something you are relying on, we will give at least 30 days' notice by email and, where it applies, a way to export the affected data.

14. Warranties and liability

The service is provided "as is". We do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose beyond what is described on this site.

To the maximum extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential loss (lost profits, lost opportunities, or the cost of recreating work), even if we were warned it was possible.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence. If you are a consumer, your statutory rights are unaffected.

15. Ending the agreement

You can close your account yourself, in the Profile tab of Settings: confirm with the code we email you, and the account closes 7 days later. Until then nothing is deleted, and you can call it off in the app or from the link in our email. You can also email support@prodboard.io from the address it is registered to and we will close it within 7 days. We may close it ourselves if you materially break these terms, or with 30 days' notice if we discontinue the service, in which case we will refund the unused part of what you paid and give you time to export everything.

After closure your content is deleted within 30 days. Export first if you want to keep it.

Projects you own are deleted with your account, and anyone you shared them with loses access to them. Before you close you can transfer a project to someone who is an editor or admin on it, except a project with versions the desktop app encrypted (it has encrypted its backups since September 2026): handing those over is not supported yet, so download such a project before you close. A project you do not transfer is deleted along with everything else. Projects owned by other people that you were working on are not affected: you simply stop being a member of them.

If you simply stop paying we do not delete anything straight away, and we do not delete anything without telling you first. How long we keep your files depends on whether you were ever a paying customer:

  • Trial ended, never subscribed: 90 days from the day the trial expired.
  • Subscription cancelled or lapsed: 12 months from the end of the period you last paid for.
  • You ask us to close the account: 30 days, as above.

We email you when access stops, once partway through, seven days before the date, and the day before. Downloading everything in your account works for that entire period and never requires a subscription: we will not hold your files behind a payment. Subscribing at any point before the date stops the clock and keeps everything as it is. Once the date passes the files cannot be recovered, by you or by us.

16. Governing law

These terms are governed by the law of Israel, and the courts of Israel have jurisdiction. If you are a consumer in the EU or UK, this does not remove your right to bring a claim in your own country under your local law.

17. Changes to these terms

If we make a material change we will email you at least 30 days before it takes effect. Continuing to use Prodboard after that means you accept the new version. If you do not, cancel. If the change disadvantages you mid-period, tell us and we will refund the remainder.

18. Privacy

How we handle your data is set out in the Privacy Policy, which forms part of these terms.

19. Accessibility

How Prodboard meets accessibility requirements, and how to get help, is set out in our accessibility statement at prodboard.io/accessibility/.